Condition and grading
The exact cosmetic grade is shown in the product option you select. A second-hand device may show signs of previous use that are consistent with its stated grade.

Model images are shown. Cosmetic wear depends on the condition you choose.
Buy with confidence. Get support from our Barnstaple team.
Two years of cover included
On this device, for as long as you own it
Checked in our Barnstaple store
Help getting started when you collect
The iPhone 12 combines a bright 6.1-inch Super Retina XDR display, 5G connectivity and the A14 Bionic chip in a slim, durable design. Its dual 12MP camera system supports detailed photos, Night mode and 4K Dolby Vision video.
Clear grading, thorough testing and practical support from a local team in Barnstaple.
The exact cosmetic grade is shown in the product option you select. A second-hand device may show signs of previous use that are consistent with its stated grade.
Every battery is checked and stress-tested. Devices are supplied with at least 80% battery health as standard, unless a different figure is clearly stated on the product page.
Your iPhone includes a 24-month warranty for covered faults arising during normal use. Warranty terms and exclusions apply.
This iPhone is unlocked for use with compatible UK networks. You can keep your current network or move to another provider.
You will receive the iPhone in the storage, colour and condition selected. Any included cable, box or additional accessory will be stated in the product options or order information.
Choose an available delivery service or collect from The iLab in Barnstaple, North Devon. Current options, charges and estimated timings are shown at checkout.
Collect your iPhone from our Barnstaple store and our team can help transfer compatible information from your existing phone at no extra cost.
Transfer availability and completion time depend on the old device, its condition, account access, storage, software and connection speed. Some apps or protected data may need to be set up again.
Trade in your existing phone, tablet or smartwatch and use its value towards this iPhone. We offer some of the best trade-in prices on the high street, based on the model, condition and current market value.
The final value may change if the model, condition, lock status or functionality differs from the information supplied before testing.
Each device is inspected by our team and tested using Mobicode diagnostic software and manual checks before it is offered for sale.
Local support before, during and after your purchase.
Select the storage, colour and condition available above. You can then choose delivery or collection from our Barnstaple store at checkout.
24-month warranty
Two years of cover included with your device, with support from our in-store team.
Cleaned, wiped and ready for you
Your device is cleaned and securely wiped, ready for you to set up as your own.
20% off repairs for life
Enjoy 20% off repairs on this device for as long as you own it.
Charging cable included
A compatible charging cable comes with your device.
Use with a supported network. Choose the storage capacity that suits you.
Choose delivery or collection from The iLab, 60 High Street, Barnstaple, EX31 1JB. We will confirm when your device is ready.
Mon–Sat 9:00–17:30. Sunday 10:30–16:00.
Your device includes a 24-month warranty, subject to coverage and exclusions. Your statutory rights remain unaffected.
Return options depend on how you purchase and the reason for returning. Review our full policy before ordering.
Read our returns policy