Terms of service

OVERVIEW
This website is operated by Pocket Retail Ltd trading as The iLab. Throughout the site, the terms “we”, “us” and “our” refer to The iLab. The iLab offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site or purchasing something from us, you engage in our service and agree to be bound by the following terms and conditions. These include additional terms, conditions and policies referenced here or available by hyperlink. These Terms of Service apply to all users of the site including browsers, vendors, customers, merchants and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site you agree to be bound by these Terms of Service. If you do not agree to all terms and conditions of this agreement then you may not access the website or use any services.

Any new features or tools added to the current store will also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We may update or change these terms by posting updates on this page. Your continued use of the website after changes are posted means you accept those changes.

Our store is hosted on Shopify Inc. They provide the ecommerce platform that allows us to sell products and services to customers.

BUSINESS INFORMATION

The iLab is the trading name of Pocket Retail Ltd.

Registered business name
Pocket Retail Ltd

Trading name
The iLab

Registered address and retail store location
The iLab
Barnstaple
North Devon
United Kingdom

Phone
01271 323036

Email
store@theilab.co.uk

VAT number
GB113254652

Pocket Retail Ltd operates both a physical retail store and an online ecommerce store selling technology products and repair services.

Customers can contact us by phone, email or by visiting our Barnstaple store during normal business hours.

SECTION 1. ONLINE STORE TERMS
By agreeing to these Terms of Service you confirm that you are at least the age of majority in your country of residence or you have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose. You must not violate any laws in your jurisdiction including copyright laws.

You must not transmit any viruses or destructive code.

A breach of any of the Terms will result in termination of services.

SECTION 2. GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time.

You understand that your content may be transferred across networks and adapted to technical requirements of networks or devices. Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell or exploit any part of the service without written permission.

SECTION 3. ACCURACY OF INFORMATION
Information on this website is provided for general information only. We do not guarantee that all information is always accurate, complete or current.

We may modify website content at any time without obligation to update information.

SECTION 4. MODIFICATIONS TO SERVICES AND PRICES
Prices for products may change without notice.

We may modify or discontinue services at any time without notice.

SECTION 5. PRODUCTS OR SERVICES
Some products or services may only be available online. These items may have limited quantities and are subject to our Returns Policy.

We attempt to display product images and colours as accurately as possible but cannot guarantee screen accuracy.

We reserve the right to limit sales by region or customer.

Product descriptions and pricing may change without notice.

SECTION 6. ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel orders at our discretion.

You agree to provide accurate billing and contact information when placing orders.

SECTION 7. OPTIONAL TOOLS
We may provide access to third party tools. These tools are provided without warranties and we have no control over them.

Use of third party tools is at your own risk.

SECTION 8. THIRD PARTY LINKS
Some content may link to third party websites. We are not responsible for the content or accuracy of those sites.

SECTION 9. USER COMMENTS AND FEEDBACK
If you submit feedback or comments you agree that we may use that content without restriction.

You are responsible for ensuring comments do not violate laws or rights of others.

SECTION 10. PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11. ERRORS AND OMISSIONS
Occasionally information on the website may contain errors related to product descriptions, pricing or availability.

We reserve the right to correct errors and update information without notice.

SECTION 12. PROHIBITED USES
You may not use the site for unlawful purposes, to transmit malicious code, to collect personal data of others or to violate laws or rights of others.

We may terminate use of the service if prohibited use occurs.

SECTION 13. DISCLAIMER OF WARRANTIES
We do not guarantee uninterrupted or error free use of the service.

Services and products are provided as available without warranties unless stated otherwise.

SECTION 14. INDEMNIFICATION
You agree to indemnify Pocket Retail Ltd and The iLab against claims arising from your breach of these Terms.

SECTION 15. SEVERABILITY
If any provision is found to be unlawful the remaining provisions remain valid.

SECTION 16. TERMINATION
These Terms remain in effect unless terminated by you or us.

SECTION 17. ENTIRE AGREEMENT
These Terms and related policies constitute the entire agreement between you and Pocket Retail Ltd regarding the use of this website.

SECTION 18. GOVERNING LAW
These Terms of Service are governed by the laws of England and Wales.

SECTION 19. CHANGES TO TERMS OF SERVICE
We may update these Terms of Service at any time by posting updates on this page.

SECTION 20. CUSTOMER SUPPORT
If you require assistance with an order, repair, warranty or product enquiry please contact our support team.

Phone
01271 323036

Email
store@theilab.co.uk

Store location
The iLab
Barnstaple
North Devon
United Kingdom

SECTION 21. CONTACT INFORMATION
Questions about the Terms of Service should be sent to store@theilab.co.uk.