There’s no way around it, smartphones are expensive! But, if you’re not bothered about owning the latest model buying a nearly new phone may be the answer you are looking for.

Here at the ilab we currently buy our 'New2You' devices from a trusted supplier, but you may be wondering what the history of your potential new phone is?  Refurbished phones are often end of contract for businesses who only hold on to their handsets for a year before trading up.  They are sometimes a faulty return which has been repaired to full working order and can even have been returned after a 14-day cooling-off period by an owner who has simply changed their mind.

They are often without any original packaging or accessories.

You may be interested to know the journey of each phone as it arrives in store with our team.  It enters our rigorous industry-standard checking programme with a 35 step function test. These tests also check that the device is fully restored to its original settings and free from any security from its previous owner not blacklisted, stolen etc.  It also lets us know that the phone is not locked to any particular network, so you are free to choose.

We then move it along to our grading technicians.  The grading system is a cosmetic assessment of the handset to see if it shows any signs of wear.  Typically, Grade A means that this phone is 'as new', with very little, to no sign of wear at all.  Grade B may show light signs of cosmetic wear and maybe a light scratch.  Grade C is as you would expect the signs of wear on a pre-loved phone to look.  Prices will vary on the same model according to its grade.

Our 12 month warranty is the crucial security with a nearly new phone, it means you can shop with peace of mind that, should anything go wrong, you can pop back in-store to have it repaired and if that isn’t possible we will replace the handset.

Once you’ve decided that a New2You phone is for you, its time to save some more money and check out SIM only deals to pair it with.

We always have a good selection of New2You phones and tablets in-store but if there is something particular you are looking for that we don’t have, please just ask, we will help in any way we can.